Verification, Reviews & Moderation Policy

What the ID badge means

Entertainers on every plan (Free, Pro, Platinum) are asked to submit a government-issued ID and a verification photo. An administrator manually reviews them to confirm the entertainer is at least 18 and that the person in the profile photos matches the person on the ID. The ID check badge appears only after a profile is verified. The Pro and Platinum labels under the badge show the entertainer's plan; they do not indicate a deeper level of verification. A profile without the badge shows a notice that it has not yet been verified. Verification is a point-in-time review. It is not a background check, license check, or endorsement, and it does not guarantee any person's conduct or safety.

Photo and video review

Each photo and video is reviewed and marked verified, rejected, or unverifiable (for example: no face visible, does not match the person, low quality, explicit content, or another reason). On a verified profile, only verified media is shown publicly. New or replaced media is reviewed again. Rejected media is removed.

Reviews

Anyone may leave a review without an account. Each review must include the event date, time, and location. A review marked "Client" was left through the entertainer's own QR link. This tag does not prove the reviewer was really a client, because we cannot verify that. Reviewers cannot edit a review after posting. Entertainers on paid plans may post one reply to each review and may edit it. There are no back-and-forth threads.

Reports and moderation

Any review, reply, photo, video, or profile text can be reported. When something is reported, an administrator reviews it and either keeps or removes it. If we have already reviewed and approved an item, later reports on the same item do not create a new review, unless the content is edited, which clears the approval. An entertainer who believes a review is false may report it and explain (for example, that they were elsewhere at that date and time); we decide whether to remove it. We may remove content that breaks our Code of Conduct or Terms. To ask us to reconsider a decision, email support@noctaviaentertainment.com.